FAQ
| Number | Classification | Content |
|---|---|---|
| 9 | Member related/ reserved money |
Forgot ID or password
|
| 8 | Cancel/ Exchange/ Refund/ Return |
Order cancellation
|
| 7 | Cancel/ Exchange/ Refund/ Return |
PARCEL RETURNED
|
| 6 | Cancel/ Exchange/ Refund/ Return |
Defective or missing product
|
| 5 | Delivery related |
Shipping Period
|
| 4 | Delivery related |
Incorrect shipping address
|
| 3 | Order/ Payment/ Deposit |
Didn't receive the order confirmation email
|
| 2 | Delivery related |
Domestic Shipping
|
| 1 | etc. |
Fan signing event
|
- 1